Privacy Policy Statement

fralivoexium.com is committed to protecting your privacy and managing your personal data in accordance with Australian law.

Information We Collect

We collect limited personal information necessary for service delivery and site functionality.

• Basic contact information provided through forms, such as name, email, and phone number.
• Details about your requests, preferences, and communication history with our advisors.
• Technical data such as device type, browser, and IP address for security and analytics.
• Usage data to monitor site activity, improve content, and support troubleshooting.

How We Use Your Data

Your data enables us to deliver services, respond to enquiries, and enhance your experience.

• Processing and responding to your requests or consultations.
• Providing relevant updates, communications, and support as needed.
• Improving website performance and personalising your experience.
• Complying with Australian legal and regulatory obligations.

Legal Basis for Processing

We process your data under the following lawful bases:

We rely on your consent, contract performance, legal compliance, and legitimate business interests to process your information responsibly.

Sharing Information

We share personal information only as required for service delivery or legal compliance.

• With trusted service providers supporting our site or business operations, under strict confidentiality.
• Where required by law, regulation, or government authority.
• To protect the rights, property, or safety of our company, clients, or partners.

Data Security

fralivoexium.com uses physical, technical, and administrative safeguards to protect your personal information. While we strive to maintain security, no method of transmission over the internet is entirely secure. We encourage you to contact us with questions about our security measures.

Your Privacy Rights

You may access, correct, or request deletion of your personal information held by us.

• Request access to or correction of your data at any time.
• Withdraw consent to processing where applicable by law.
• Request deletion of your personal information, subject to regulatory requirements.
• Lodge a complaint with the OAIC if you believe your rights are infringed.

Cookies Policy

Our website uses cookies to operate and improve your experience. See our cookie policy for detailed information on types and choices.

Read Cookie Policy Read Cookie Policy

Contact Us

For privacy concerns or questions, contact our team using the details below.

Privacy Policy Changes

We may update this policy to reflect legal or operational changes. Updates are posted here and apply immediately.